Notice of Nondiscrimination

Discrimination is against the law. MyAdvocate Medicare Advantage complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently on the basis of race, color, national origin, religion, pregnancy and related conditions, sex (including sexual orientation, gender identity, sex stereotypes, sex characteristics and intersex traits), age, disability, health status, marital status, arrest or conviction record or military participation in the administration of the plan, including enrollment and benefit determinations. 

MyAdvocate Medicare Advantage:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: 
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, or other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
  • If you need these services, contact Member Services at (888) 298-4650 (TTY: 711).

View Notice of Availability

 

If you believe that MyAdvocate Medicare Advantage has failed to provide these services or discriminated in another way on the basis of race, color, national origin, religion, pregnancy and related conditions, sex (including sexual orientation, gender identity, sex stereotypes, sex characteristics and intersex traits), age, disability, health status, marital status, arrest or conviction record or military participation, you can file a grievance with the Section 504 Coordinator at:

Mailing Address:
Section 504 Coordinator
2301 E. 60th Street,
Sioux Falls, SD 57103

Telephone number: (877) 473-0911 (TTY: 711)
Fax: (605) 312-9886
Email: compliance@myadvocatema.com 

You can file a grievance in person or by phone, mail, fax, or email. If you need help filing a grievance, the Section 504 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019 (TDD 800-537-7697)

More information is available at http://www.hhs.gov/ocr/office/file/index.html.  

BESHP, Inc. (D.B.A. MyAdvocate Medicare Advantage), is an HMO-POS plan with a Medicare contract. Enrollment in BESHP, Inc. depends on contract renewal. BESHP, Inc. complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently on the basis of race, color, national origin, religion, pregnancy and related conditions, sex (including sexual orientation, gender identity, sex stereotypes, sex characteristics and intersex traits), age, disability, health status, marital status, arrest or conviction record or military participation in the administration of the plan, including enrollment and benefit determinations.


CMS ID Number: H0816_MyAMAWebsite_07-25_NE_M

2025 MyAdvocate Medicare Advantage (BESHP, Inc.). All rights reserved.

Last Updated On: 9.18.25 at 4:00 PM